FAQ systemhound 2007
From systemhoundwiki
FAQ for systemhound 2007
What are the minimum requirements for running systemhound?
For the systemhound server: Windows NT/2000/XP/2003, 256Mb RAM, 200Mb disk space. For systemhound clients: Windows 95-2003 (all versions).
Can the systemhound clients communicate and send data to the systemhound server over the internet and not just on a LAN?
If the systemhound server has a public IP and is visible to the remote clients, then yes it can.
Will systemhound work over a VPN?
Yes, as long as the client machine can communicate with the remote systemhound server, systemhound will work.
If a laptop user has not logged on to the network for a week, will an inventory take place as soon as the user logs on?
The inventory is carried out according to the schedules the client has received from the server; by default this is once per day. However the data will not be transferred to the systemhound server unless the server IP address is visible. Therefore, when a user logs on to the network, systemhound will detect the IP and immediately transfer the data to the systemhound server.
Does systemhound work with XP SP2’s Firewall?
Yes. If the systemhound server is running XP SP2 with Firewall enabled, you should install v4.0.5.0. For systemhound clients on XP SP2 with Firewall enabled, please ensure that the File & Printer Sharing option in the Exceptions tab is checked. If unchecked you will not be able to remotely install clients. By default, this option is checked in the Firewall.
I want to be able to verify the number of copies of installed software so I can validate we are in compliance with the licensing?
The software report tells you how many copies you have installed of a particular application, and you can enter the number of licenses you own into the Website Maintenance tool and systemhound will indicate whether you are in violation or not.
Why does the Operating System not appear on the software report?
As the OS is ingrained into the hardware of a machine and cannot be detected as a specific application (eg there is no windows.exe), it appears on the hardware report as this is actually how it is detected. Systemhound does indicate the OS on the software report for an individual pc.
I want to know how many systems are slower than a Pentium III 500MHZ or how many systems are running less than 128MB or memory or how many systems have hard drives smaller than 6GB.
You can get answers to those sort of questions by using the sorting and bar chart functionality on the hardware reports. For example, you could sort on the RAM column, then click on the bar chart icon at the bottom and the resulting bar chart will display the breakdown of machines by memory.
Do I have to carry out an audit process each time I need updated information?
No. With systemhound, once the clients are installed, you do not have to do anything else; your inventory information will be kept constantly up-to-date.
How much data does systemhound report from each machine? What is the network footprint?
Typically the average machine will send back a logfile of 15-30kb depending on the amount of software installed, so the impact on your network is minimal.
