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Version 4 - Troubleshooting
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Uninstalling clients
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Topic: Uninstalling clients (Read 1687 times)
rbanse
Jr. Member
Posts: 14
I love YaBB 1G - SP1!
Uninstalling clients
«
on:
July 25, 2005, 01:03:01 pm »
A couple questions/comments...
1. Isn't there a better way of uninstalling SH from clients? For instance, a central spot where you can see where the client is installed on all the PC's in all the subnets on a network? Instead, I'm finding out you have to add a IP Range of only 255 nodes at a time, and then find out what PC has it install by looking to see if the PC is lit up as green and not blue.
2. When I do uninstall the client from the workstation, I still see the license count on the main screen of SH as stating 10 of 10 used and not 9 out of 10 used like it should be. Doesn't SH automatically update itself? I'm finding out that after uninstalling the client, you then need to go into the website maintenance, and delete it there as well. Or not?
-Ryan
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Nish
Full Member
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Posts: 200
hardware and software auditing with systemhound
Re: Uninstalling clients
«
Reply #1 on:
July 26, 2005, 08:27:30 am »
1. If you need to uninstall, select the Uninstall option on the Install Wizard, then select the machine(s) either by name, browse domain, or IP, then carry through and uninstall them.
Once all the machines have a systemhound client on them, there is no need to uninstall it usually.... certainly no reason for a mass uninstall.
2. Uninstalling a client from a machine is separate from removing it from the database. The first will remove the client software, thus preventing any further scans of the machine; the second, done via Website Maintenance, removes the machine from the database and frees up a licence.
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